Company : PIRON CORPORATION INC Apply for this Job

PIRON CORPORATION INC jobs - Customer Support Executive / Customer Support Associate
Eligiblity : Any Post Graduate,Any Graduate
Location : Noida
Job Category : BPO
Job Type : Full Time
Job Details
Job Description
Looking for self-motivated, energetic customer support specialists in our Noida office as key members of the Flexiguru Customer Experience department. We are an online education company wherein the process would involve extending support to candidates from US, UK and other countries. 
Key Responsibilities and Requirements-
  • The candidates should be able to multi-task in a fast-paced, results-oriented, and entrepreneurial environment and have the flexibility to work during night shifts.
  •  As the primary point of contact for flexiguru clients, you will be responsible for on-going customer support. Comfortable communicating with clients across multiple platforms including phone, email and chat.
  • Would provide support regarding payment issue.
  • Guide customer to the right department.
  • Enter leads in the data base
  • follow up on leads
  • Close leads as per targets, if given.
  • This profile will be one of the most important profile in the organization and would set the benchmark for the whole process.
  • Desired Skills & Experience
  • Bachelor degree 
  • Proficient using the Internet, Office tools
  • Experience with chat and phone software applications is a plus
  • Able to work during night shifts
  • Able to work independently, but within a team environment
  • Outstanding oral and written communication skills
  • Confident, self-motivated, and goal-oriented with a strong attention to detail
  • Any graduate or post graduate.
  • Must have command over english language
  • Ability to work online and use internet in the course of work.
  • Additional Information
Salary - 150,000 - 350,000
Time- 24*7
Experience in international BPO/ KPO would be preferred.
Company Profile is a division of Piron Corporation, Inc., a delaware (USA) education technology company having its development center in Noida, U.P. enables flexible learning that provides learners with choices about where, when and how learning occurs. Flexiguru learning is a great alternative to full-time, classroom learning if you are working, raising a family, or unable to travel far from home. It enables you to learn from different locations and at times that are suitable to your lifestyle. 
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